Live Escape Game FAQs

How does The Clue Room experience differ from other Live Escape games?
  1. The Clue Room’s live escape games are designed exclusively by our team – We take time and pride in creating these experiences for you to ensure that your time with us is fun, unique, exciting, and appropriately challenging for the level of difficulty you have selected. We do not buy our games from anyone else, and you won’t find them anywhere else!
  2. No gimmicks – Our live escape games are built for skill, meaning that they will encourage our participants to get creative with their thinking and problem solving! We do not utilize scare tactics, literal confinement, or ‘trap doors’. We believe this helps to ensure a fun and challenging game experience that allows the entire group to stay involved and work together, and one where nobody in particular will have the upper hand.
  3. More than just keys – While many of our games do feature the occasional use of keys and padlocks, they are not completely driven by ‘scavenger hunt’ style gameplay. In a Clue Room live escape game, teams will encounter a unique variety of puzzles, riddles, and mysteries that will keep you on your toes and give you the opportunity to think outside the box in order to overcome these challenges!
Who is the live escape game designed for?

The Clue Room live escape game is for anyone who loves a challenge and wants to have fun with family, friends, neighbors, or coworkers. The goal is simple: escape from a “locked” room in 60 minutes using only your team’s thinking skills, deductive reasoning, and logic to solve the room’s mysteries, riddles, and puzzles. The room is filled with a series of cryptic clues and locks, so be sure to carefully look over everything in the room. Additional helpful hints will be presented when needed and tools are provided in the room to help keep track of what your group finds.

Is there an age limit for team members?

While there is no age limit, the ideal age is 13 years and older. You can bring children 12 and younger, but at least one team member must be an adult and you must book the entire room. Please note two of our games designate that participants must be 14 years or older due to difficulty and story line.

If I am unable to show up at the reserved time, what should I do?

Once paid, the per-person ticket price is non-refundable. If a party would like to reschedule a live escape event, the party may do so as long as the Clue Room is provided with at least 48 hours verbal or written electronic (emailed) notice. A reschedule credit for the total dollar amount paid will be saved and attached to your customer record in our booking system – this credit will be valid for one (1) year beyond the date of the original booking and can be redeemed at any time within that period.

Do I need any special skills or knowledge for the game?

The game is designed to test team working skills, creativity, and “thinking outside the box”. It requires no special skills, outside knowledge, and is not physically challenging.

How long does a game last?

For each room you will be given 60 minutes to escape. We ask that participants arrive 15 minutes before their scheduled time so we can provide you with the instructions needed to complete the game safely and to remain on schedule. The total Clue Room experience should last a total of 90 minutes at most, but remember it all depends on how quickly your team can escape!

How do I pay?

We recommend all guests reserve their desired game and time and make payment online. Given the required set-up for each game walk-ins availability is limited. Exceptions may be made if there are available spots. We accept all major credit cards online and walk-in. Cash is only accepted for walk-ins.

What is the minimum and maximum size of groups per game?

The ideal group size is 4-6 people, with the minimum being 2. In general, bigger teams have a better chance to escape. We advise 4-6 participants per team, and set the maximum team size at 10 players. As we have 9 different Clue Room games and 2 locations in Centennial, we can have up to 70 people playing simultaneously. Larger group sizes can be accommodated through scheduling a private party. Contact us via email, or phone (303) 955-1722.

Do I need to purchase all 6-10 tickets?

Absolutely not. Purchase one or a few, but keep in mind most of our games run between 6-10 participants, so if you purchase fewer than that you’ll be teamed with other people in the same game. Teamwork is crucial for Clue Room games, so it’s always great to have more minds. If you have children 12 years old and younger the whole room must be booked to ensure the safety of the children. Please contact the Clue Room with any further questions.

Is there anything I should bring with me?

We recommend participants wear comfortable shoes (open toe shoes are allowed). The game requires a bit of reading, so bring your reading glasses if you need them. Writing utensils will be provided in the game for your group. Also, don’t forget your thinking caps!

If you have more questions...

If you have additional questions, beyond what we provide here, feel free to give us a call at 303-955-1722. If we do not answer either we are with a customers or giving an introduction to a game, but we will call you as soon as we can.

Do you take walk-ins?

While The Clue Room does take walk-ins, we strongly recommend calling first, as our daily schedule sometimes requires all of our staff to be at one location or the other. Check our ‘Book Now’ tab for availability and please arrive 15 minutes before the desired time.

What restaurants and hotels are nearby?

With our two locations in the Denver Tech Center, there are many wonderful restaurants and hotels in a short driving or walking distance from our two locations. For hotels nearby, check with HotelsCombined​.

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